Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124

Enjoy a hassle-free, private water taxi transfer from Venice train or bus stations to your hotel, with personalized service, comfortable boats, and helpful staff.

Starting your Venice visit with this private arrival transfer offers a convenient and comfortable way to reach your hotel. For $207.76 per group, up to 6 adults, travelers are picked up directly from Venice’s main arrival points—the Santa Lucia Train Station or the Piazzale Roma bus terminal. The transfer lasts about 10 minutes, making it an efficient option to get into the city without the hassle of public transportation. The service is available 24/7, providing flexibility for any arrival time.
This tour is especially beneficial for those who want to start their trip in style and avoid long lines or navigating crowded water buses. The private water taxi ensures a personalized experience, with a friendly driver handling luggage and guiding you smoothly to your hotel or Venice Lido. While the price might seem high, reviews confirm the service’s reliability, timeliness, and the extra touches that make arrival less stressful, particularly useful for first-time visitors or those arriving late at night.

This transfer covers a one-way trip across the Venetian Lagoon, directly to your hotel or Venice Lido. The package includes a private water taxi, which is air-conditioned and well-maintained, ensuring a comfortable ride. The driver handles all luggage, helping you settle in without concern.
Guests should be aware that excess luggage charges may apply if you carry oversized or additional bags beyond the one suitcase and one carry-on per person limit**. The price is per group, based on a maximum of 6 adults, which makes it a practical choice for families, small groups, or couples looking for a seamless arrival. Notably, a $20 surcharge applies if your hotel is the Venice Marriott (Isola delle Rose), due to its more distant location.
Prefer personalized experiences? Here are other private options we've covered in Venice
The service departs directly from Venice’s main arrival spots. If arriving by train, your private guide or greeter will meet you immediately outside the Santa Lucia Station, holding a clear sign with your name. For those arriving by bus, the pickup is at the Piazzale Roma bus terminal. This proximity makes the process straightforward and minimizes the time spent waiting or searching for transportation.
The greeters are known for their helpfulness—they assist with luggage, provide recommendations if asked, and ensure a smooth transition to the water taxi. This personal touch is often praised, especially by first-time visitors who appreciate the guidance in an unfamiliar city.

Once onboard the private water taxi, travelers are treated to a scenic ride across the Venetian Lagoon. The driver navigates through famed canals and offers views of the city’s iconic architecture. The ride takes only about 10 minutes, but it offers a quick, scenic introduction to Venice’s waterways.
The watercraft is described as clean and well-maintained, and the air conditioning helps keep the ride comfortable, especially during warmer months. The boat ride is a highlight for many, providing a luxurious start to the trip and a chance to see Venice from its most famous perspective—its waterways.

When reserving this transfer, travelers need to provide their hotel and arrival details. After booking, they receive an instant confirmation and a travel voucher to show the driver. To ensure a smooth experience, it’s recommended to reconfirm the pickup time and location 24-48 hours before arrival by contacting the phone number on the voucher.
The service is flexible enough to accommodate most travelers, and service animals are permitted. Travelers should remember that most will need to carry one suitcase and one carry-on, and any extra or oversized luggage might incur additional charges payable directly to the driver.
With a 4.1-star rating from 57 reviews, this transfer service generally receives positive feedback. Many travelers praise the promptness, professionalism, and helpfulness of greeters. For example, some reviewers mention that their greeter was waiting right outside the station, making the process effortless and stress-free.
The scenic water taxi ride is often highlighted as a major perk, offering a luxurious and memorable way to start a Venice vacation. The luggage assistance and personalized service are frequently praised, especially by those with delayed flights or late arrivals.
Some reviews note occasional issues, such as waiting during busy times or not receiving assistance with luggage, but overall, the majority find this service reliable and worth the cost.
While in Venice, here are other experiences we've covered
This tour caters to travelers with mobility issues. One review specifically mentions a special boat with a raisable platform for a guest who is handicapped. It’s advisable to request this service in advance if needed, to ensure availability and a smooth transfer experience.
Guests staying at hotels like the Venice Marriott (Isola delle Rose) should be aware of the $20 surcharge due to the hotel’s location, which is farther from the main islands. The service is accessible and designed to accommodate most travelers, including those with special requirements.
Travelers often compare this private transfer to public water buses or taxis. Reviews show that waiting times with public options can be longer, especially during busy periods or events. The private service guarantees immediate pickup and direct access to your hotel, saving time and reducing stress.
While the cost is higher than public options, many reviewers feel that the added comfort, personalized attention, and scenic journey justify the expense. It’s particularly recommended for travelers arriving with heavy luggage or in a hurry.
The 24/7 availability of this service provides great flexibility for scheduling arrivals at any time of day or night. The transfer duration is approximately 10 minutes, though this can vary depending on traffic conditions and the time of day.
Since the service is private, you can rearrange pickup times if your flight or train schedule changes. The confirmation process ensures that you are well-informed and prepared, making the arrival process as smooth as possible.
A notable limitation is the additional surcharge for certain hotels like the Venice Marriott, which may add $20 to the total cost. Travelers should also manage expectations regarding luggage, as excess charges apply for oversized baggage.
Negative reviews mention delays or waiting during busy times, underscoring the importance of early confirmation and clear communication. It’s also worth noting that, although the service is generally reliable, it is not a reservation per se—waiting times can occur during peak hours if the boats are busy.
This private water taxi transfer offers a premium experience that transforms a potentially stressful arrival into a luxurious, stress-free event. With friendly staff, scenic views, and direct hotel access, it’s ideal for those who value comfort and personalized service.
It suits first-time visitors, travellers with heavy luggage, or anyone arriving late or during off-hours. Despite a higher price point, the peace of mind and efficiency make it a wise choice for a smooth beginning to a Venice trip.
The Private Arrival Transfer from Venice train or bus stations to your hotel offers a convenient, fast, and scenic way to start your visit. The well-maintained water taxis, friendly greeters, and flexible scheduling make it a popular option, especially for those wanting a stress-free arrival.
While the cost might be a consideration, reviews suggest the reliability and personal service justify the expense, particularly for travelers who appreciate comfort and efficiency. This transfer provides a luxurious first impression of Venice, making it an excellent choice for a smooth start to your Italian adventure.
“Our greeter was right outside the station with our name clearly displayed for ease in finding him. He was not only helpful with luggage but gave ot…”
Is this transfer available 24 hours a day?
Yes, the service operates 24/7, allowing flexible arrival times for travelers arriving early in the morning or late at night.
What if my hotel is far from the main islands?
A $20 surcharge applies for hotels like the Venice Marriott (Isola delle Rose) due to its location farther from the city center.
How many bags can I bring?
Each traveler is allowed one suitcase and one carry-on bag. Additional or oversized luggage might incur extra charges, payable directly to the driver.
What happens if my flight or train is delayed?
The service offers reconfirmation options 24-48 hours before arrival. Travelers should contact the provider if their schedule changes to ensure the pickup time is adjusted accordingly.
Can I get assistance if I have mobility challenges?
Yes, travelers with special needs should request the boat with a raisable platform, which is available upon prior request.
What should I do upon arrival?
Your greeter will be waiting outside the station or bus terminal with a clear sign. They will assist with luggage and escort you to your private water taxi for a smooth ride into Venice.