Round Trip Ferry to Isla Mujeres from Cancun

Travel between Cancun and Isla Mujeres becomes straightforward and scenic with this round-trip ferry service offered by Ultramar. Priced at $44 per person, the ferry ride lasts approximately 30 to 45 minutes each way, making it an ideal choice for visitors seeking a quick and comfortable connection to the island. Departing from either Puerto Juarez in Cancun or Isla Mujeres, the ferries run every 30 minutes, providing plenty of options to suit different schedules. This flexibility makes it perfect for both quick trips and longer explorations, especially with the open return ticket valid for up to 48 hours.

The service boasts a deluxe vessel designed with comfort and stability in mind, ensuring a smooth journey across the Caribbean. Passengers can enjoy ergonomic seating, cool air-conditioned interiors, and the chance to soak up island views from the upper deck. While onboard amenities include television screens, a bar, refreshments, and restrooms, food and drinks are available for purchase rather than included in the price.

However, travelers should be aware of some practical issues highlighted in recent reviews. Some have experienced difficulty with voucher validation and ticket exchanges, which suggests that purchasing tickets directly at the port may sometimes be more reliable than online or through third-party services. Despite this, the ferry’s reliability, speed, and scenic value continue to make it a popular choice for visitors to Isla Mujeres.

Key Points

• Affordable and quick: Just $44 per person for a 30-45 minute ride.
• Frequent departures: Every 30 minutes, allowing flexible scheduling.
• Comfortable onboard experience: Ergonomic seats, air conditioning, and outdoor upper deck views.
• Onboard amenities: Includes television screens, a bar, refreshments, and restrooms.
• Open return: Valid for up to 48 hours, so longer explorations are easy.
• Practical warnings: Some issues with voucher validation and ticket exchanges have been reported.

The Ultramar Ferry: Starting Point at Puerto Juarez

The ferry departs from UltraMar Playa Tortugas, located at Blvd. Kukulcan km 6.5 in the Zona Hotelera of Cancun. This convenient location is near public transportation, but some travelers note that shuttle services from hotels can be a helpful addition due to the ferry’s distance from the main tourist areas. The port facilities are straightforward, and tickets can be purchased on-site or online, though recent comments suggest verifying your booking to avoid issues.

How the Ferry Navigates Between Cancun and Isla Mujeres

The Ultramar catamaran provides a reliable and swift connection between Puerto Juarez in Cancun and Isla Mujeres. The stabilization technology on the vessel ensures a smooth ride, even on choppier days, which enhances overall comfort. The ride typically lasts 30 to 45 minutes, with regular departures making it easy to plan your trip without long waits.

Passengers can choose to stay indoors in the air-conditioned cabins or opt for the upper deck, where they enjoy breathtaking panoramic views of the Caribbean Sea. This outdoor space is perfect for photo opportunities and to feel the sea breeze, especially on clear, sunny days. This combination of speed, comfort, and views makes the ferry a popular way to travel.

Onboard Amenities and Facilities

The ferry’s modern design includes television screens that provide updates or entertainment, although these are not a primary focus. The vessel features restrooms for convenience, and a bar service offers food and beverages for purchase, giving passengers options to refresh during the trip. The ergonomic seats ensure a comfortable ride, whether indoors or on the top deck.

While the ticket price covers transportation and onboard amenities, travelers should note that food and drinks are not included in the fare. The presence of refreshments for sale allows for a quick snack or drink, but it’s advisable to bring snacks if preferred.

Flexibility with Return Tickets and Schedule

One of the standout features of this ferry service is the open return ticket, which remains valid for up to 48 hours after your departure from Cancun. This flexibility allows for longer stays on Isla Mujeres without the pressure of a strict return schedule. The departures are scheduled every 30 minutes, starting early in the morning and running into the evening, so travelers can choose a time that fits their plans.

This frequent service also helps avoid long waiting times and provides the convenience of multiple trips per day, whether you’re heading for a quick visit or planning a leisurely exploration of the island.

Practical Tips for Booking and Traveling

While online booking offers the convenience of securing your tickets in advance, some recent reviews highlight issues with voucher validation. Several travelers experienced difficulties with invalid vouchers or staff not recognizing reservations, which led to re-purchasing tickets at the port. To avoid these frustrations, it might be safer to buy tickets directly at the port or ensure your online booking is confirmed and valid before your travel day.

The meeting point at UltraMar Playa Tortugas is accessible via public transportation, but a taxi or shuttle might streamline the journey, especially if traveling with luggage or in a group. The port facilities are straightforward, with ticket counters and boarding areas clearly marked.

Seating Options and Views on the Ferry

The interior cabins are equipped with air conditioning and comfortable, ergonomic seats, making them ideal for those who prefer a cool and quiet environment during the ride. Alternatively, the upper deck offers panoramic views of the Caribbean Sea and the nearby islands, accompanied by the sea breeze. This outdoor space is especially popular on sunny days and provides excellent photo opportunities.

Choosing between indoor comfort and outdoor scenery depends on personal preference, but both options are available on the Ultramar vessel.

The Limitations and Challenges Reported in Reviews

Despite its many strengths, this ferry service has had some criticisms. Several reviews mention issues with voucher acceptance, with some travelers being asked to repurchase tickets at the port. These experiences suggest that confirmation and validation procedures could be improved, particularly when booking through third-party vendors like Viator.

Others have pointed out that the port location at Playa Tortugas is somewhat away from central Cancun, which might necessitate additional transportation arrangements. Still, the speed, scenic views, and regular schedule generally outweigh these inconveniences for most users.

Who Should Consider This Ferry Service?

This Ultramar ferry is suited for anyone looking for a quick, reliable, and scenic route from Cancun to Isla Mujeres. It is particularly attractive for day-trippers who want to maximize their time on the island or those planning a longer stay with the convenience of an open return ticket.

However, travelers should be prepared for some possible booking hiccups and consider buying tickets on-site if they want to avoid potential issues. The viewing decks, comfortable ride, and frequent departures make this service a solid choice for many visitors.

The Sum Up: A Practical Choice for Island Travel

The round-trip ferry from Cancun to Isla Mujeres offers an affordable, fast, and scenic connection that suits most travelers seeking convenience and comfort. The $44 fare includes air-conditioned interiors, amenities, and outdoor panoramic views, making it more than just transportation—it’s part of the island experience.

While some booking issues have been reported, many find that purchasing tickets at the port or verifying online reservations helps avoid complications. The frequent schedule and flexible return options give travelers ample freedom to plan their day on Isla Mujeres.

This ferry service is best suited for those wanting a straightforward, reliable, and enjoyable way to travel between Cancun and the island, especially if they value scenic views and convenience.

Frequently Asked Questions

Is the ferry ride from Cancun to Isla Mujeres comfortable?
Yes, the Ultramar vessel features ergonomic seats, air conditioning, and stabilization technology for a smooth ride, with panoramic views from the upper deck.

How long does the ferry trip take?
The journey lasts approximately 30 to 45 minutes each way, depending on weather and sea conditions.

How often do the ferries depart?
Ferries leave every 30 minutes, offering great flexibility for planning your trip.

What is included in the ticket price?
The $44 fare includes round-trip transportation, onboard amenities, and access to the top deck for views. Food and drinks are available for purchase on board.

Are there any issues with booking tickets online?
Some travelers report voucher validation problems when booking through third-party sites like Viator, so buying tickets at the port may be more reliable.

Can I bring pets or bikes on the ferry?
Yes, pets and bikes are welcome onboard, and you can carry baggage up to 25 kg.

Where do the ferries depart from?
Ferries depart from UltraMar Playa Tortugas, located at Blvd. Kukulcan km 6.5 in Cancun’s Zona Hotelera.

Is there a reliable way to get to the port?
While the port is near public transportation, some reviews suggest taking a taxi or shuttle for easier access, especially if carrying luggage.

What should I do if I experience issues with my ticket?
If you encounter voucher or ticket problems, consider purchasing tickets at the port or verifying your reservation before your trip.

Who is the tour provider?
The service is operated by Amigo Tours, with contact information at +525555220892 and [email protected].