Shepton Mallet Prison Escape Room - The Hole - Inside the Fully Immersive Escape Room: The Hole

Shepton Mallet Prison Escape Room – The Hole

Experience a thrilling hour and fifteen minutes at Shepton Mallet Prison's escape room, The Hole, for $34.29, with immersive puzzles and prison tours.

The Shepton Mallet Prison Escape Room – The Hole offers an engaging challenge for adventure seekers, with tickets costing $34.29 per person and lasting approximately 1 hour and 15 minutes. Located in South West England, this experience combines a puzzle-filled escape game set within a real historic prison with the chance to explore the site’s authentic prison buildings afterward. The experience is designed for friends, families, or colleagues, and is highly recommended by 98% of reviewers, reflecting its popularity and consistent quality.

This escape room sets itself apart by being inside a genuine prison, adding authentic atmosphere to the challenge. The fully immersive, state-of-the-art puzzles test your problem-solving skills in a dark, adrenaline-filled environment. Booking is straightforward via online purchase, with instant confirmation, and all fees are included in the price—no hidden surprises. The activity suits most travelers, including those with service animals or mobility considerations, as it is private and accessible.

Key Points

Shepton Mallet Prison Escape Room - The Hole - Key Points

  • Authentic prison setting enhances the escape room experience, making it more intense and memorable.
  • 60-minute challenge with puzzles designed to be challenging but doable; most groups escape comfortably.
  • Booking in advance is recommended, with an average of 25 days ahead, ensuring availability during busy periods.
  • The prison tour following the escape game offers a self-guided exploration of Shepton Mallet Prison’s history.
  • Famous for friendly, knowledgeable staff and realistic role-play, especially from prison guards like Amy, Georgina, and Rodger.
  • The experience provides value for money, combining the escape challenge with additional prison insights and entertainment.

Exploring Shepton Mallet Prison’s Location and Setting

Shepton Mallet Prison Escape Room - The Hole - Exploring Shepton Mallet Prisons Location and Setting

The Shepton Mallet Prison is situated in South West England, offering visitors a chance to step into a working 18th-century prison. The tour begins at Frithfield Lane, Shepton Mallet, where the meeting point is located. The site’s historic buildings now host this interactive escape experience, with a mobile ticket system allowing flexible arrival times. The prison’s surroundings provide a stark, atmospheric backdrop that heightens the sense of tension during the escape room.

The location’s public transportation access makes it an easy destination for both local visitors and those traveling from afar. The entire experience, including the prison tour, is designed to maximize the historical ambiance while providing entertaining puzzles. Visitors will find the site well-organized and free of queues, even during busy times.

Inside the Fully Immersive Escape Room: The Hole

Shepton Mallet Prison Escape Room - The Hole - Inside the Fully Immersive Escape Room: The Hole

The core of the experience is the The Hole escape room, set within a dark, shadowy prison cell. The adrenaline-pumping puzzles are clue-based, encouraging teamwork to outsmart the prison system and escape within 60 minutes. The room is crafted to test your wits with a mix of skill-based and thinking puzzles, some of which are challenging but fair.

The dark environment and authentic prison atmosphere are heightened by the professional role-playing of staff like Amy, Georgina, and Rodger. The initial setup creates a sense of confusion and stress, which adds to the realism. The puzzles are family-friendly and suitable for most ages, with some reviews noting even 11-year-olds can fully participate and enjoy the challenge.

The escape room is not overly claustrophobic but does feel intimate, so larger groups might find it a bit cramped, especially if more than two to four participants are involved. The clues are sufficiently challenging without being impossible, and many groups manage to escape in under 40 minutes, with some doing it in around 32 minutes.

Guides and Staff: Amy, Georgina, and Rodger

Shepton Mallet Prison Escape Room - The Hole - Guides and Staff: Amy, Georgina, and Rodger

The staff members are frequently praised for their enthusiasm, role authenticity, and helpfulness. Amy, for instance, is described as funny, assertive, and excellent at role-play, which elevates the experience. Georgina, acting as a prison guard, is noted for getting into character and contributing to the immersive atmosphere.

Rodger, another staff member, is described as “super scary” but super friendly in his role, striking a perfect balance. The prison guards and wardens are seen as key contributors to the realistic feel, often making the experience more intense and fun through their characterful performances.

The staff’s knowledgeable approach and willingness to give hints if needed make the experience accessible while maintaining a good level of challenge. Many reviews mention that the staff’s role-playing adds significantly to the overall enjoyment.

The Prison Tour: Self-Guided Exploration Post-Escape

Shepton Mallet Prison Escape Room - The Hole - The Prison Tour: Self-Guided Exploration Post-Escape

After completing the escape room, visitors are encouraged to explore the prison itself. The self-guided tour is included in the ticket price and is highly recommended based on reviews. Visitors can wander through historic cell blocks, read about the prison’s history, and see the different parts of the site.

The prison buildings are well-preserved and provide a genuine glimpse into the prison system from the 18th century onward. Many guests enjoy taking photographs and reading the informational displays, which complement the immersive escape experience. The guided tour can be done at your own pace, with staff on hand for questions or to enhance the storytelling.

The tour is known for not having queues and being a quiet, contemplative walk through history, suitable for all ages and interests.

Booking and Availability: Planning Your Visit

Shepton Mallet Prison Escape Room - The Hole - Booking and Availability: Planning Your Visit

Most bookings are made around 25 days in advance, reflecting the popularity of this activity. The online booking system provides instant confirmation, allowing visitors to choose their preferred date and time easily. The price of $34.29 per person includes all fees, ensuring transparent pricing.

The activity is private, meaning only your group participates, which allows for a personalized experience. The cancellation policy is flexible, with free cancellation available up to 24 hours before the scheduled time. If canceled less than 24 hours in advance, no refund is issued.

Family and Group Suitability

Shepton Mallet Prison Escape Room - The Hole - Family and Group Suitability

The experience appeals to families, with reviews highlighting children as young as 11 actively engaging in the puzzles. The challenging yet family-friendly nature of the puzzles makes it appropriate for a wide age range. The team-building aspect also makes it popular for corporate groups or friends’ outings.

The dark, sometimes spooky environment is generally manageable for most. However, visitors sensitive to darkness or intense role-play should consider this when booking. The staff’s role-play is not overly frightening, but the dark setting and prison atmosphere contribute to a tense experience.

Additional Activities and Visitors’ Interests

Aside from the escape room, visitors can enjoy the historic prison tour or self-guided exploration. The prison’s original architecture and notable features are highlighted during the tour, which adds educational value.

For those interested in more intense or spooky experiences, the prison is rumored to have ghost tours (not included in this activity), which could be a future option for repeat visitors. During the day, the quiet, queue-free environment and the well-organized staff contribute to a smooth experience.

Final Thoughts on the Shepton Mallet Prison Escape Room

Shepton Mallet Prison Escape Room - The Hole - Final Thoughts on the Shepton Mallet Prison Escape Room

The Shepton Mallet Prison Escape Room – The Hole offers excellent value at $34.29, combining a challenging, authentic escape game with the chance to explore a historic prison. The immersive puzzles and professional staff make it stand out as a top-tier experience for adventure lovers.

While some may find larger groups a bit cramped, most will appreciate the personalized, private setting. The prison tour adds depth and context to the visit, making this a well-rounded outing for families, friends, and team-building groups.

The high praise from previous participants and positive reviews about the role-playing staff and challenging puzzles reinforce this experience as worth booking in advance.

✨ Book This Experience

Shepton Mallet Prison Escape Room – The Hole



5.0

(47 reviews)

89% 5-star

“We did the escape room [ the hole] in the dark, what a brilliant experience. The staff made it super realistic, difficult but doable. Really intere…”

— A Tripadvisor Reviewer, May 2025

Frequently Asked Questions

Is the escape room suitable for children?
Yes, reviews suggest children as young as 11 can actively participate and enjoy the puzzles.

How long does the experience last?
Approximately 1 hour and 15 minutes, including the escape challenge and prison exploration.

What is the price for the experience?
The ticket costs $34.29 per person, with all fees included.

Can I cancel my booking?
Yes, cancellations are free up to 24 hours before the scheduled start time.

Is the activity accessible for service animals?
Yes, service animals are allowed during the experience.

Is there a guided prison tour?
No, the prison tour is self-guided, but highly praised for its informativeness and authenticity.

Are group sizes limited?
The experience is private for your group, but larger groups may find the space a bit tight.

What makes this escape room unique?
It is set inside a real prison, with staff role-playing adding to the authentic atmosphere.

What is the difficulty level of the puzzles?
The puzzles are challenging but fair, designed to be enjoyable and engaging for most participants.

Would you recommend this experience for team-building?
Absolutely, the team-based puzzles and role-play scenarios make it ideal for groups looking to strengthen collaboration.

This escape room and prison exploration combine historical intrigue with puzzle-solving fun, making it a noteworthy activity for anyone visiting South West England interested in history and adventure.